Service

At PowerProducts Systems, our Services Department aims to ensure that our customers receive the most comprehensive services and support they need to keep their generators running in top condition. There is scarcely an engine or genset problem that our technicians haven’t seen and remedied. No matter what our customers need, PowerProducts is committed to providing first-rate services consistently and quickly with the latest power systems technologies.

Services Include

• Expert Consulting
• Delivery
• Repair
• Planned Maintenance Agreements
• Load Bank Testing
• Rentals
• 24 Hour Emergency Service
• 24 Hour Turnaround
• All Generator Brands Serviced
• (Including CAT, Cummins and Katolight, etc .)

Planned Maintenance Program

Our plans include inspecting and testing not just your generator set but also ATS, as well as other annually recommended maintenance procedures. For your convenience you may print out and fill in our Planned Maintenance Order Form or the Planned Maintenance Agreement in advance and email/ fax it to your PowerProducts Sales Representative.

 

	Key Contacts
Planned Maintenance Sales	Ed Doherty	(781) 287-7310
Planned Maintenance Sales	Eric Schaper	(781) 258-0502
Additional Sales	John Cervone	(781) 287-7327
Additional Sales	Mark Wilson	(781) 287-7307
Service Dispatch	Sue Pinciaro	(781) 287-7314
Maine Service Dispatch	Joy Shauvette	(207) 797-5950
Contracts Manager	Julie Viveiros	(781) 287-7321

Load Bank Testing

• Recommended once a year
• Imperative for commercial facilities, especially medical buildings, hospitals and any other organization where a power supply is a vital element of productivity and successful functioning
• Company owned Load Bank Equipment with Trained Technicians Available.

For more information on load bank testing, contact a sales representative.